Office Automation

In today's environment, small businesses need to have access to their critical customer, prospect, business associate, and vendor information any time, anywhere. For small businesses to remain successful these relationships must be maintained at all times. Laptops, PDAs, and the Web are being used everyday by small businesses to stay on top of their business objectives. Sales professionals in particular are frequently working from a variety of environments, because it is vital that they have face time with customers and prospects. Their productivity depends on access to complete customer and contact information, whether they are in the office or on the road. The ability to synchronize data to a laptop for use when offline, access complete customer data including sales pipeline management and recent histories on a PDA, and log on and work via the Web have all become critical features when evaluating a solution that employees will embrace.

Define & Design
When you begin working with Databridge Technologies, you'll see that we believe in the measure twice, cut once principal. The initial stage of all office automation initiatives begin with accurate definition and design of solutions that make sense for your small business. This includes forward-thinking, proactive designs, which allow you to grow into a solution that is not only scalable for future use, but also designed to eliminate your most pressing pains almost immediately.

Develop & Customize
Once we have accurately defined your problems and crafted solutions that everyone is in agreement upon, Databridge Technologies gets to work developing the tools, integration and software that will set your business free.

One-on-one support through a network of certified partners enables businesses to get up and running quickly, with customizations and integrations that meet your specific business requirements. Additionally, the availability of third party add-on products that assist small businesses in maximizing their technology investment is crucial to success.

Integrate
In today's office environment, the need to integrate different software with one another is paramount. It would be nice if it was a one-size-fits all world, and one software purchase could get all your business departments talking and sharing data with one another. The reality is, you have come to know and rely on various applications to get things done inside your business. Databridge Technologies seeks to reduce implementation time and cost by analyzing your current solutions, looking to integrate where possible.

For example, your small businesses might benefit from integrating your contact management and accounting applications, giving everyone, from sales to marketing to customer service and accounting a complete snapshot of a prospect or customer. This ultimately provides business owners and managers greater insight into their most profitable customers. Seamless integration between front and back office applications allows business to work in a manner that is most efficient for them.

Train & Support
Small businesses are unique and so are their business processes. Even companies in the same industry have unique processes they have developed that differentiate them from their competition. A variety of best practices and sustainable business processes must be embedded in the application you choose. What drives end-user adoption are the ability to customize the solution to meet business requirements and the ability to adapt to individual user preference.

Not adopting a new business process or system internally can be the straw that breaks the camels back. In fact, the majority of CRM and Office Automation Systems that fail, do so because the people that power the systems and processes are not adequately trained. Databridge Technologies ongoing training and support gives your organization the knowledge to use the new systems and software to your greatest advantage.

In conclusion, it is key to keep data access, integration, and customization capabilities in mind when selecting a contact management or CRM solution to manage your small business. Also, it helps to pick a vendor that has a proven track record of continued innovation and product performance in the marketplace.